Halo Water Proofing has been the New London area's go-to call for Basement Waterproofing because we answer the phone, show up on time, and stand behind the work.
Halo Water Proofing is a licensed and insured Basement Waterproofing company built around one idea: show up when you say you will, explain the problem in plain language, and fix it so it stays fixed.
We don't send apprentices to figure it out on your dime. Every New London job is run by a technician who has done this exact repair dozens of times, with a supervisor who signs off before we call it finished.
Call now and talk to an actual technician, not a script. We'll walk you through what's likely going on and get a crew scheduled.
📞 +1-866-476-1348Water problems rarely announce themselves all at once — they usually show up as small clues first. Here's what our New London technicians hear about most often before an inspection.
A musty smell in the basement or crawl space is usually moisture you can't see yet, not just "old house smell."
Hairline cracks can widen over a New London winter's freeze-thaw cycle and become active leak points by spring.
Efflorescence is a clear sign that water is actively passing through your New London foundation wall, even if you've never seen standing water.
If your pump is running around the clock instead of only during storms, it's worth having it evaluated before it fails completely.
This is one sign we tell New London customers not to wait on — wall movement tends to progress rather than resolve on its own.
Flooring that's cupping or warping near an exterior wall is a common clue our New London crews trace back to a drainage issue.
From an emergency pump swap at 2 a.m. to a full exterior drainage system, this is the work we do in New London every day.
When your New London basement floods, minutes matter for your drywall, flooring, and belongings. We dispatch a crew immediately, pull the water, and start drying the space with commercial-grade equipment the same visit.
Call for Emergency Service →Hairline cracks are how most New London basements start leaking. We use hydraulic cement injection to seal the crack from the inside out, stopping the leak at the source instead of just painting over the symptom.
Get a Crack Assessment →Most sump pump failures we see in New London happen during the exact storms that need them most — a battery backup closes that gap when the power drops.
Schedule a Pump Inspection →Some New London lots need both an interior and exterior system working together — we'll tell you honestly if that's the case rather than selling just one.
Ask About Drain Systems →Older New London homes with vented crawl spaces are especially prone to seasonal moisture swings — encapsulation closes that off for good.
Get a Crawl Space Quote →We can phase larger New London commercial projects around business hours or tenant schedules so operations aren't disrupted mid-project.
Request a Commercial Quote →Here's exactly what to expect once you call +1-866-476-1348 for Basement Waterproofing in New London.
You call +1-866-476-1348 and talk to a real technician who asks the right questions to understand what's likely happening at your New London property.
A technician inspects the New London property in person, checking the foundation, drainage, grading, and any active moisture before recommending a fix.
No verbal estimates that change later. What's quoted for your New London job is what's invoiced.
Our crew completes the work, cleans up the site, and walks you through the warranty coverage on what was installed.
There's no verbal quote that magically grows once the crew arrives at your New London property — the written estimate is the final word.
Because we're actually based near New London rather than routing calls through a national center, we can usually get someone out the same day you call.
If a covered repair fails, we come back and make it right. That's written into every contract, not just promised on the phone.
We'd rather earn a repeat customer with an honest small fix than push a system you don't need.
Filing a water damage claim in New London, OH can be confusing — we've done it enough times with New London adjusters to help you avoid common denials.
Word of mouth is still how most New London customers find us, which keeps our standards higher than a big out-of-town franchise.
"Called at 6am with a flooded basement and had a tech at my door by 8. No runaround, no upsell — just fixed it."
"Got quotes from three companies for a crack repair. These guys were the only ones who actually explained why the crack was happening instead of just quoting a price."
"Our old sump pump died during the worst storm of the year, obviously. They had a battery backup system installed within a day. Haven't worried about it since."
"Managed our building's parking garage waterproofing project. Kept to the schedule, communicated well with tenants, minimal disruption."
"We had three foundation cracks and expected a huge bill. Turned out only one needed injection — they didn't try to sell us on the other two. That honesty is rare."
"Insurance claim was a headache until they stepped in with photos and a written scope. Adjuster approved it within a week after that."
Whether you're in the older, established parts of New London or a newer subdivision still settling, our crews have likely already worked on a foundation like yours nearby.
Coverage in New London includes 44851 and the surrounding communities — if you're just outside that list, call anyway, as we frequently extend service on a case-by-case basis.
The map below shows our general New London coverage footprint. Call +1-866-476-1348 any time to confirm service at your specific address.
The longer water sits against your New London foundation, the more it costs to fix. Our line is open right now.
📞 Call +1-866-476-1348 — New London 24/7 Line