Halo Water Proofing has been the New London area's go-to call for Vapor Barrier Installation because we answer the phone, show up on time, and stand behind the work.
We're Halo Water Proofing — a OH-licensed, fully insured waterproofing outfit that's spent years learning exactly how water moves through New London-area foundations, and exactly how to stop it.
We don't send apprentices to figure it out on your dime. Every New London job is run by a technician who has done this exact repair dozens of times, with a supervisor who signs off before we call it finished.
Call now and talk to an actual technician, not a script. We'll walk you through what's likely going on and get a crew scheduled.
📞 +1-866-476-1348Water problems rarely announce themselves all at once — they usually show up as small clues first. Here's what our New London technicians hear about most often before an inspection.
If the basement smells damp even when it looks dry, moisture is likely moving through the walls or floor somewhere.
Even small cracks are worth a second look — they rarely stay small once seasonal ground movement gets involved.
Efflorescence is a clear sign that water is actively passing through your New London foundation wall, even if you've never seen standing water.
A pump under constant strain tends to fail at the worst possible time — usually during the next big New London storm.
If a foundation wall looks like it's leaning or bulging inward, that's beyond a simple seal and needs a full assessment.
Flooring that's cupping or warping near an exterior wall is a common clue our New London crews trace back to a drainage issue.
Every New London property is different — soil, slope, foundation age, water table depth. We size the fix to the actual problem, not a one-size package.
When your New London basement floods, minutes matter for your drywall, flooring, and belongings. We dispatch a crew around the clock, pull the water, and start drying the space with commercial-grade equipment the same visit.
Call for Emergency Service →A cracked foundation wall isn't just a cosmetic issue — it's a water entry point and, over time, a structural one. Our New London crews assess whether it's a simple seal or a sign of bigger settlement issues before recommending a fix.
Get a Crack Assessment →Already have a sump pump that's failing or too small for your New London lot? We'll test it, tell you honestly whether it needs replacing, and size the new one to your actual water volume — not the cheapest unit on the truck.
Schedule a Pump Inspection →Some New London lots need both an interior and exterior system working together — we'll tell you honestly if that's the case rather than selling just one.
Ask About Drain Systems →Musty smell upstairs that you can't explain? It's usually the crawl space. Our New London crews encapsulate the space fully — floor, walls, and vents — so moisture stops migrating into your living areas.
Get a Crawl Space Quote →We work directly with New London property managers and business owners on below-grade waterproofing, parking structure sealing, and large-scale drainage corrections — scheduled around your operating hours.
Request a Commercial Quote →No confusing steps, no hard sell — just the same process our New London crews follow on every job.
We start with a phone conversation, not a script — enough to know whether this is an emergency dispatch or a scheduled inspection.
We walk the space with you, point out what we find, and explain it in plain language — no jargon, no pressure.
You receive a written, itemized quote before any work begins — the number you approve is the number you're billed.
Our crew completes the work, cleans up the site, and walks you through the warranty coverage on what was installed.
We quote the job in writing after inspecting it in person, so what you agree to on the phone or at your door is what shows up on the final invoice.
A local dispatch model means the technician who answers questions about your New London job is the same one who shows up to do it.
Warranty terms are explained before you sign, in plain language, so there's no fine print surprise if you ever need to use it.
Our technicians are paid to diagnose correctly, not to upsell — that changes the advice you actually get on-site.
We can supply the photo documentation and repair scope most New London, OH carriers ask for before approving a claim.
Word of mouth is still how most New London customers find us, which keeps our standards higher than a big out-of-town franchise.
"Called at 6am with a flooded basement and had a tech at my door by 8. No runaround, no upsell — just fixed it."
"Got quotes from three companies for a crack repair. These guys were the only ones who actually explained why the crack was happening instead of just quoting a price."
"Our old sump pump died during the worst storm of the year, obviously. They had a battery backup system installed within a day. Haven't worried about it since."
"Straightforward commercial quote, no back-and-forth, crew was professional the whole project."
"French drain install took two days like they said it would, not five. Yard was put back together better than before."
"Insurance claim was a headache until they stepped in with photos and a written scope. Adjuster approved it within a week after that."
Our New London coverage extends across the full metro footprint — residential streets, commercial corridors, and everything between.
Zip codes we serve in and around New London: 44851. Not sure if your address is included? Call +1-866-476-1348 and we'll confirm on the spot.
The map below shows our general New London coverage footprint. Call +1-866-476-1348 any time to confirm service at your specific address.
One call to +1-866-476-1348 gets a licensed New London technician scheduled — often the same day, 24/7 for active emergencies.
📞 Call +1-866-476-1348 — New London 24/7 Line